Videos

Articles
We Gotta Make Quality Cool Again -- By Mike Micklewright -- 01/25/2011
At the Heart of Steroids is "ROI" -- By Mike Micklewright -- 11/16/2010
Is Centralization Anti-Lean? -- By Mike Micklewright -- 08/25/2010
Dyslexics Wanted, Part Three -- By Mike Micklewright -- 07/28/2010
Dyslexics Wanted, Part Two -- By Mike Micklewright -- 07/27/2010
Dyslexics Wanted, Part One -- By Mike Micklewright -- 07/23/2010
Unionize! -- By Mike Micklewright -- 05/11/2010
Quotality! -- By Mike Micklewright -- 03/10/2010
God's "Mistakes" -- By Mike Micklewright -- 01/04/2010
RIP … My Dear Saturn -- By Mike Micklewright -- 05/11/2009
RIP My Dear Saturn, Part 1 -- By Mike Micklewright -- 03/24/2009
I'm Sorry—the Recession is My Fault, Part 2 -- By Mike Micklewright -- 02/19/2009
I'm Sorry—the Recession is My Fault, Part 1 -- By Mike Micklewright -- 01/12/2009
Black Belt for Sale -- By Mike Micklewright -- 09/12/2008
Lean Order Entry -- By Mike Micklewright -- 07/15/2008
Why Root-Cause Analysis Sucks in the United States -- By Mike Micklewright -- 05/27/2008
Why Root-Cause Analysis Sucks in the United States -- By Mike Micklewright -- 05/26/2008
The Greatest Waste -- By Mike Micklewright -- 03/24/2008
I'm Excited About ISO 9001:2008! -- By Mike Micklewright -- 01/28/2008
Which Way Do You Lean? -- By Mike Micklewright -- 11/26/2007
Society of the Anti-Deming -- By Mike Micklewright -- 09/24/2007
Quality Hypocrisy -- By Mike Micklewright -- 07/30/2007
The Mother of (5S) Invention -- By Mike Micklewright -- 05/28/2007
Roots Grow Good Things, Too -- By Mike Micklewright -- 03/26/2007
Auditors, Turtle Diagrams and Waste -- By Mike Micklewright -- 01/08/2007
The Two-Page Quality Manual -- By Mike Micklewright -- 03/27/2006
Treating Your Registrar as a Supplier -- By Mike Micklewright -- 02/27/2006

The Downfall of ISO 9001 Easy Audits (PDF) ... [Read More]

Training Commentary Videos

-- By Mike Micklewright

Videos- Click here [View Videos]

Books
Out of Another @#&*% Crisis! Motivation through Humiliation
Lean ISO 9001: Adding Spark to your
ISO 9001 QMS and Sustainability to your
Lean Efforts

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Training/ Commentary Videos

Mike Micklewright: Creating a Leaner Quality Management System
Micklewright suggests applying lean principles to your quality management system.   …

Mike Micklewright: Lean vs. Preventative Action
Mike Micklewright asks why so many organizations that say they are practicing lean receive nonconformities related to preventive actions during t…

Mike Micklewright: Six Sigma vs. 7 Basic Quality Tools
Whiteboard  In this episode of Whiteboard, Mike Micklewright compares the value of Six Sigma to Kaoru Ishikawa's Seven Basic Quality …

Quality Road Show with Mike Micklewright: Norfield Industries—Part 1
Mike Micklewright visits Norfield Industries in Chico, California, in this first episode of the series.…

Quality Road Show with Mike Micklewright: Norfield Industries—Part 2
Mike Micklewright visits Norfield Industries in Chico, California, in this second episode of the series, Dan Bird of Norfield shows Micklewright …

Quality Road Show with Mike Micklewright: Norfield Industries—Part 3
Mike Micklewright visits Norfield Industries in Chico, California.   …

Viewpoint: Mike Micklewright
Commentary by Mike Micklewright. ISO 9001:2008 doesn't go far enough.

Profiles in Quality: Mike Micklewright, Part 1 of 3
This week, the first of three episodes with Mike Micklewright. In this week's episode, Mike discusses the importance of principles over style.

Profiles in Quality: Mike Micklewright, Part 2 of 3
This week, the second of three episodes with Mike Micklewright.…

Profiles in Quality: Mike Micklewright, Part 3 of 3
In part three of our interview with Mike Micklewright he compares continuous improvement to continual improvem…

Mike Micklewright: Creating a Leaner Quality Management System

Micklewright suggests applying lean principles to your quality management system.

Downsize Documentation

• Companies tend to overdocument their QMS

• Sort your documents

• Check the revision record of documents

• Check documents from old standards

• Check contents of documents

• Create two-page quality manual

Using quick changeover to modify documents

• Value stream map of documentation

• Reduce wasted time in creating, modifying or approving documents

Integrating lean into your QMS

• Lean, ISO 9001, and other quality programs often duplicate each other

For more information on making a lean QMS, read Micklewright’s book: Lean ISO 9001: Adding Spark to your ISO 9001 QMS and Sustainability to your Lean Efforts available at the ASQ book store.


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